Privacy policy mamo pet sports

Status: 18.05.2018

Data privacy is a matter of trust and your trust is important to us. To ensure that you feel safe when visiting and using our services, we strictly observe the statutory provisions when processing your personal data and would like to inform you here about our data collection and data use. The following privacy policy explains what data is collected from you in our offers and which of these data we process and use in what way and whom you can contact with concerns.

1 Responsible party and rights of the data subject

The responsible party for the collection, processing and use of your personal data within the meaning of the data protection laws is mamo pet sports (hereinafter: mamo). As the responsible party, mamo can be reached by you at the contact details given below:

  • By post under: mamo pet sports, Daniel Thonhofer, Peter-Tunner-Straße 19, 8700 Leoben
  • E-Mail:
  • General Manager: Daniel Thonhofer

You can receive information about your data stored by us free of charge at any time, as well as assert your right to correction, blocking or deletion of your data. To do so, please contact us using the contact details provided above. If you wish to object to the collection, processing or use of your data by mamo in accordance with these data protection provisions, either in whole or for individual measures, you can also send your objection by e-mail or letter to the contact details given above.

Collection, processing and use of personal data

Personal data is information about factual or personal circumstances of a specific or identifiable natural person. This includes, for example, your name, your telephone number, your address, your IP address and all inventory data that you provide to us when registering and creating your account.

2.1 Account

The following data is mandatory when registering for a customer account (mandatory data):

  • E-Mail aadress
  • Password

The following data must be provided only once you place a chargeable order:

  • Company name
  • Contact person (first name, last name)
  • Title
  • Invoice adress
  • Shipping adress

To place your order, we need your correct name, address and payment details. We need your e-mail address so that we can confirm receipt of your order and generally to be able to communicate with you. We also use your email address for your identification (as login name) when you log in to your account.

2.2 Collection, processing and use of your personal data

We collect, store and process your data for the entire processing of your order and including any subsequent warranties, technical administration and for the prevention of crime and fraud. Your personal data will only be disclosed to third parties to the extent permitted by law, including for the purpose of contract processing or billing or if you have previously consented. In the context of order processing, for example, the service providers used by us (such as banks, logistics companies) receive the necessary data for order and order processing. The data passed on in this way may only be used by our service providers to fulfill their task. Even if you do not conclude a contract with mamo, we as a website operator collect data about your access based on our legitimate interest within the meaning of Art. 6 para. 1 lit, f, of the General Data Protection Regulation and log the visited website, date and time of access, the amount of data sent, the source / reference, from which page you have come to our site, version and type of browser and operating system used, as well as your IP address and store them as a “server log file” on the server of the website. The server log files are stored for a maximum of 60 days and then deleted. The storage takes place for security reasons in order to be able to clarify possible cases of abuse and to improve our offers. If data must be retained for evidentiary reasons, they are exempt from deletion until clarification.

2.3 Data transfer

If necessary, we will pass on your data to the following categories of recipients with the corresponding legal basis or consent: banks, legal representatives, auditors, courts, administrative authorities, collection agencies, insurance companies, cooperating contractual and business partners, IT service providers, advertising agencies.

Your data is also processed, at least in part, outside the EU or EEA, namely in the USA.

The adequate level of protection results from an adequacy decision of the European Commission according to Art 45 GDPR by Privacy Shield.

3 Cookies

Accepting cookies is not a prerequisite for visiting our website. However, please note that our website and services will have limited functionality if you do not allow us to place cookies.

3.1 What are Cookies?

Cookies are text files that are stored on your data carrier and that store certain settings and data for exchange with our system via your browser. Basically, we distinguish between 2 different types of cookies, so-called session cookies, which are deleted as soon as you close your browser, and temporary/permanent cookies, which are stored on your data carrier for a longer period of time or indefinitely. This storage helps us to design our services for you accordingly and makes it easier for you to use them, for example, by storing certain entries from you in such a way that you do not have to keep repeating them.

3.2 Do you also use cookies from third-party providers (so-called third-party cookies)?

mamo uses some third-party providers that help to make the online services and the websites more attractive for you. Therefore, cookies from partner companies are also stored on your hard drive when you visit the websites. These are temporary/permanent cookies that are automatically deleted after the specified time. These temporary or permanent cookies (lifetime 14 days to 10 years) are stored on your hard drive and delete themselves after the specified time. The cookies of our partner companies also contain only pseudonymous mostly even anonymous data.

3.3 How can you prevent cookies from being stored?

You can set your browser to accept the storage of cookies only if you agree to this and thus prevent further cookies from being set in the future. If you only want to accept the mamo cookies but not the cookies of our service providers and partners, you can select the setting in your browser “Block third-party cookies”. Usually, you will find a help function in the navigation bar of your web browser that shows you how to reject new cookies and how to deactivate those you have already received.

4 Web analysis

In order to constantly improve and optimize our service, we use so-called tracking technologies. For this purpose, we use the services of Google Analytics.

4.1 Google Analytics

This website uses Google (Universal) Analytics, a web analytics service provided by Google, Inc. ( Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as so-called “cookies”, text files that are stored on your computer. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on our offers, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link:

As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you have to click the link again.

5 Safe data transfer

Your personal data is transmitted securely by us through encryption. This of course also applies to your order and also to the account login. We use the coding system TLS (Transport Layer Security) or SSL (Secure Socket Layer). Furthermore, we secure our websites and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.

6 Links to external websites and social media

Links to external websites are provided for informational purposes only. Other websites are beyond our control and are not covered by this policy. When you access other websites through the links provided, the owners of the respective websites may collect information about you, which the owners may then use in accordance with their respective privacy policies in a manner that may differ from our policy.

On some pages of our website, third-party content, applications or plug-ins may be provided that track and/or optimize your use of content, applications or plug-ins. For example, if you share an article via a social media share button (e.g., Facebook, Twitter, or Google Plus) on our website, this process is recorded by the social network that created the button.

7 Online presence in social media

We maintain online presences within social networks and platforms in order to be able to communicate with customers, interested parties and users active there and to inform them about our services there. When calling up the respective networks and platforms, the terms and conditions and data processing policies of their respective owners apply. We process the data of users if they communicate with us within the social networks and platforms, e.g. write posts on our online presences or send us messages.

8 Newsletter

mamo offers you a free newsletter service. With the newsletter mamo informs you about current offers, exhibition dates and news. To receive the newsletter, we need your e-mail address. You enter this when you register with mamo. You can unsubscribe from the newsletter at any time. When you register for the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time via an unsubscribe link included in every newsletter.

9 Google Fonts and Google Maps

We integrate the fonts (“Google Fonts”) and maps of the service “Google Maps” of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include, in particular, IP addresses and location data of the users, which, however, are not collected without their consent (usually executed in the context of the settings of their mobile devices). The data may be processed in the USA. Privacy policy:,


10 Data storage

We will not retain your data any longer than necessary for our business purposes or due to legal requirements. However, please note that we may retain some data after you have closed your account with us, for example, if this is necessary to comply with our legal obligations, such as to retain data for tax and accounting purposes.

11 Legal notice

You have the basic rights of information, correction, deletion, restriction, data portability and objection. To do so, please contact us.

If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, the Austrian data protection authority, Wickenburggasse 8, 1080 Vienna, is responsible.