Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carriage company, has taken possession of the goods.

To execute your right of withdrawal, you must contact us:

mamo pet sports
Aussenlager
Grazerstraße 52
A-8131 Mixnitz (Pernegg an der Mur)
Austria
Mail: office@mamo.at

by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to withdraw from this contract. You can use the attached sample withdrawal form, which is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of withdrawal
If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

The goods must be to be returned or handed over to us

mamo pet sports
Aussenlager
Grazerstraße 52
A-8131 Mixnitz (Pernegg an der Mur)
Austria
Mail: office@mamo.at

immediately and in any case no later than fourteen days after the day on which you notify us of the cancellation of this contract.

The deadline is respected if you send the goods before the expiry of the period of fourteen days.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for testing the condition, properties and functioning of the goods.

WITHDRAWL FORM

Download withdrawl form

If you want to revoke the contract, please fill out the withdrawal form and send it back to us.

To

mamo pet sports
Aussenlager
Grazerstraße 52
A-8131 Mixnitz
Austria
Mail: office@mamo.at

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)

Ordered on (*) _______ / Order number (*) ___________ _

Name of the customer(s)

Address of the consumer(s)

Signature of consumer(s) (only in case of printed)
Date
(*) Delete as applicable

General Information:

  1. Please avoid damage and contamination of the goods. If possible, please return the goods to us in the original packaging with all accessories and packaging components. If necessary, use a protective wrapping. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.

  2. Please note that the aforementioned point 1 is not a prerequisite for the effective exercise of the right of withdrawal.